Returns & Exchanges

At CA-RIO-CA, we want you to feel confident in your purchase; if you are not completely satisfied, you may return or exchange your items within 30 days of delivery. All returned products must be in their original condition, unworn, and with all tags and hygienic liners intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all labels are attached and the garment is in its original, unworn state.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.